Shipping policy

Last updated: November 5, 2026

Avon Vacuums is a family-owned vacuum and repair shop at 12 West Main Street in Avon, Connecticut, serving customers since 1972. Orders may be fulfilled from our shop or shipped directly by a supplier. For help with an order, call (860) 678-0011 or email info@avonvacuums.com.

1. Where We Ship

We ship within the United States only. We do not currently accept international orders. If you're outside the US and interested in our products, please contact us at info@avonvacuums.com and we'll let you know if anything has changed.

2. Shipping Rates and Free Shipping

Free shipping on U.S. orders of $75 or more. When your order is $75 or more, ground shipping is free to every U.S. address we ship to, including Alaska, Hawaii, Puerto Rico, U.S. territories and military addresses. That includes central vacuum power units and oversize central vacuum hoses. Everything in your order counts toward the $75.

Orders under $75: shipping is a flat $7.95 to any address in the contiguous U.S. (the lower 48 states and Washington, D.C.).

For orders under $75 to Alaska, Hawaii, Puerto Rico, U.S. territories and military addresses, you pay the carrier's rate for your order's packed weight and delivery address. Checkout shows the USPS Ground Advantage price, and the UPS Ground price where UPS delivers, and you choose one before you pay.

The exact shipping amount is displayed at checkout before payment.

3. Processing Times

Most orders ship within 1 business day of order confirmation and arrive in 2–5 business days. Some larger items, such as central vacuum power units, may take an extra day to pack.

Business days are Monday through Friday, excluding federal holidays. We do not ship on weekends.

4. Shipping Carriers

We ship by USPS or UPS ground service. Items shipped directly by a supplier may travel with a different carrier; your shipping charge is still the amount shown at checkout.

5. Tracking

You'll receive an email with tracking information as soon as your order ships. If you don't see it within 3 business days of placing your order, check your spam folder, then give us a call.