Save Time on Drop-Off Day · Family-Owned Since 1972

Pre-Fill Your Repair Tag

Tell us about your vacuum and the issue. Submitting the tag starts the review; call before visiting so we can confirm repair eligibility and the current drop-off process.

Call (860) 678-0011 About Our Repairs

How It Works

Three Steps to Start

Fill out the form below with your contact info, vacuum details, and what's going on. Your confirmation number appears on screen—save, screenshot, or print it and bring it with your machine.

Fill Out the Form

Customer info, vacuum details, what's going on. Anything you don't know, leave blank.

Save Your Number

Screenshot or print the confirmation number shown after submission and bring it to drop-off.

Confirm the Next Step

Call before visiting so we can confirm repair eligibility and the current drop-off process.

Repair Tag

Your Pre-Drop-Off Form

Filling this out before you come in just makes drop-off quicker — you won't have to write out a tag at the counter. Anything you're not sure about, leave blank and we'll sort it out when you arrive. Prefer to call? (860) 678-0011.

Your Confirmation Number

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This is a temporary reference for this form. Your repair tag is confirmed only after you submit and see the confirmation screen.

Heads up: Anything you don't know (serial number, exact model), just leave blank or write "not sure." We can fill in the rest when you drop the vacuum off.

Your Info

First name (required)

Last name (required)

Email (required)

Phone (required)

Address (optional — helps if we need to mail anything)

Your Vacuum

Brand (required)

Model (optional, if known)

Serial number (optional, if known)

What's Going On

Describe the problem (required)

What you're bringing & overall condition (optional)

Drop-Off & Contact

Preferred contact method

Phone call Text Email

Preferred drop-off timing (optional; we will confirm)

Submitting this form prepares your repair tag but does not confirm shop-service eligibility or a drop-off time. Before visiting, call (860) 678-0011 so we can confirm eligibility and the current drop-off process. Ask about any diagnostic charge before leaving the machine. We’ll inspect your vacuum and contact you with our findings and estimated repair cost before any repair work begins. We use the details you provide to prepare for your repair; see our Privacy Policy.

Call Before Your Visit

12 West Main Street, Avon, CT 06001

Tuesday–Friday 9:30 AM – 5:30 PM · Saturday 9:30 AM – 3:00 PM · Closed Sun & Mon

Call (860) 678-0011 Get Directions

Pre-Fill Your Repair Tag

Three Steps to Start

Fill Out the Form

Save Your Number

Confirm the Next Step

Your Pre-Drop-Off Form

Your Info

Your Vacuum

What's Going On

Drop-Off & Contact

12 West Main Street, Avon, CT 06001

Your cart

Choose options

Pre-Fill Your Repair Tag

Three Steps to Start

Fill Out the Form

Save Your Number

Confirm the Next Step

Your Pre-Drop-Off Form

Your Info

Your Vacuum

What's Going On

Drop-Off & Contact

12 West Main Street, Avon, CT 06001

5% off bags, filters & parts