SEBO SOFTCASE CE12 Lightweight Bagged Upright Vacuum
U.S. shipping, or pick it up in Avon.
The SEBO SOFTCASE CE12 is a lightweight, corded, bagged upright with a 12.2-inch cleaning head. Read full product description
SEBO SOFTCASE CE12 Lightweight Bagged Upright Vacuum isn’t on our shelf right now. We order it from the supplier for you and will contact you if timing changes.
Available to order Ships from our Avon shop or directly from the supplier.
Usually arrives 2–5 business days after you order.
- Free U.S. shipping
- 30 day returns on unopened, factory sealed vacuums (see policy for parts)
- Pay over time with Shop Pay Installments
Not sure the SOFTCASE CE12 Lightweight Bagged Upright Vacuum is right for your home?
Talk to a SEBO specialist at our Avon shop about your floors, pets and stairs before you buy.
Shop hours: Tue–Fri 9:30–5:30, Sat 9:30–3. Or call (860) 678-0011.
Description
Description
The SEBO SOFTCASE CE12 Lightweight (model 94251AM) is a corded, bagged upright with a 12.2-inch power head and a soft textile bag housing. It is built around SEBO's impeller design: a belt-driven impeller moves the air and a second belt drives the brush, with all the electrical parts in the power head.
It is a plain floor machine for people who want something light to push. There is a handle, a bag housing and a power head, and very little else to manage.
Who is the SOFTCASE CE12 for?
It suits owners who want a light upright for carpet and hard floors and don't need a hose or attachments on board. SEBO's manual lists the handle, bag housing, power head, filter bag and brush roller, with no suction hose, wand or tools.
It is not the pick for everyone. If you want an on-board hose and tools for stairs and furniture, an upright such as the 300 Mechanical is the closer match.
Day-to-day use
- Light to push. SEBO's manual lists 12.8 lb without the cord.
- Low to the floor. A 6-inch profile slides under beds and furniture, and SEBO says rubber-coated wheels protect floors while the bumper around the power head protects furniture and walls.
- Four brush heights. Set the height by hand for the floor you're on. SEBO says the brush lifts off the floor when the handle is in its upright, locked position.
- Foot switch on the power head. You start and stop it with your foot.
- Soft start and automatic shut-off. The power ramps up gradually, and SEBO says the machine switches itself off in case of a blockage or overload.
- Simple upkeep. The brush roller comes out without tools. A flap on the underside of the power head gives access to the air channel for clearing blockages, and a replaceable sealing strip helps stop dust and debris kicking back on hard floors.
The textile bag housing and bags
The bag housing is a soft textile case with a two-way zipper. SEBO describes the material as shockproof, lightweight and gentle on walls and furniture. Inside is a sealable four-layer electrostatic filter bag, 1.4 gallons (5.5 liters), with a hygiene cap that keeps the dust sealed in when you remove it. The replacement bags are SEBO 75175AM, eight bags to a box.
What do I need to know before ordering?
- Some assembly. SEBO's manual has you fit the handle grip to the handle tube and secure the handle assembly with the supplied screws, using a Phillips screwdriver that is not included.
- Filter bags. The manual's set-up steps include installing a filter bag. Replacement packs are SEBO 75175AM.
- No hose or tools. SEBO lists none for this model.
Specifications
| Head width | 12.2 inches (31 cm) |
|---|---|
| Brush height | Four manual levels; the brush lifts off the floor when the handle is upright and locked |
| Brush drive | Toothed belt; 2800-3200 rpm (SEBO manual) |
| Impeller | Belt-driven, up to 17,000 rpm |
| Electrical | 120 V, 4.1 A; 400 W rated power (SEBO brochure) |
| Air volume | 7.13 gal/s (27.1 l/s); 57 CFM; 19 in. water lift (SEBO manual) |
| Bag capacity | 1.4 gallons (5.5 liters); four-layer electrostatic bag with hygiene cap |
| Power cord | 30 ft (30.24 ft in SEBO's manual) |
| SEBO-listed weight | 12.8 lb without cord per the manual (SEBO's 2024 brochure lists 12 lb) |
| Height | 45.6 in. (manual) |
| Profile | 6 in. clearance |
| Belt guarantee | Lifetime (SEBO brochure) |
| SEBO model no. | 94251AM |
Bags, filters and care
The SOFTCASE CE12 takes SEBO 75175AM filterbox bags. Stick with the bags listed for this model. SEBO's manual says not to re-use bags or wash the filters, and to unplug before clearing the brush or the air channel. Optional tune-ups are available at our Avon, CT shop.
Warranty
SEBO's 2024 brochure for the SOFTCASE CE12 shows a 3-year warranty: 3 years on the motor, 3 years on parts and 3 years on labor, along with a lifetime belt warranty. SEBO says its standard coverage (7 years on motors, 5 years on non-wear parts and labor) applies to all of its models except the SOFTCASE CE12 and BALANCE A1. Ask us for the written terms before you order.
Questions about the SOFTCASE CE12
Does it come with a hose or attachments?
SEBO lists none for this model. It is a floor machine; for tools, look at an upright with an on-board hose.
How long is the cord?
SEBO's brochure and manual list a 30-foot cord.
Why buy it from Avon?
We are a SEBO Medalist dealer, family-owned in Avon, Connecticut since 1972, with in-house repair and genuine replacement supplies. We can help you choose floor tools, set the machine up and identify service parts when it needs attention.
Want to talk it over first? Call (860) 678-0011, or stop in any day but Sunday and Monday.
- Need a delivery or pickup date? Call (860) 678-0011 before ordering.
- Free shipping to any U.S. address.
- 30 day returns on unopened, factory sealed vacuums (see policy for parts); buyer pays return shipping. Return details
Shipping, returns & purchase details
Available to order Ships from our Avon shop or directly from the supplier.
- Need a delivery or pickup date? Call (860) 678-0011 before ordering.
- Free shipping to any U.S. address.
- Most orders ship within 1 business day and arrive in 2–5 business days. Select items may ship directly from a manufacturer; we’ll contact you if timing changes.
- 30 day returns on unopened, factory sealed vacuums (see policy for parts); buyer pays return shipping. Return details
10-year motor, 10-year non-wear parts, 7-year labor. SEBO's Warranty Bonus extends the standard 7-year motor, 5-year parts and 5-year labor coverage when you register this machine with Avon's authorized-dealer code. It does not apply to SEBO vacuums bought from third-party marketplace sellers. Household use; wear items excluded. We walk you through registration.
Why Buy From Avon Vacuums
Why Buy From Avon Vacuums
Family-owned in Avon, CT since 1972. Avon Vacuums is an authorized Miele & SEBO dealer with an in-house repair bench at 12 West Main Street.
- SEBO: eligible household machines get SEBO’s Warranty Bonus (10 years motor, 10 years non-wear parts, 7 years labor) when registered with Avon’s dealer code. SEBO vacuums bought from third-party marketplace sellers don’t qualify.
- Miele: Miele’s US limited warranty for the exact series applies, for example 3 years on Guard M1 and L1 canisters. Ask us for any model’s term before you order.
- After the sale: genuine bags, filters and parts, plus repair at our shop. Call (860) 678-0011.
Parts, Bags & Accessories
Parts, Bags & Accessories
We carry genuine OEM bags, filters and accessories for brands including Miele, SEBO and VacuMaid, plus clearly labeled aftermarket options such as Clean Obsessed. Match the model and part number before ordering, or call (860) 678-0011 for compatibility help.
Care & Maintenance
Care & Maintenance
Routine care can help extend a vacuum’s useful life. Replace bags before they're full, change filters according to the manufacturer schedule, and check the brushroll for tangled hair and debris monthly. We offer in-house service and repair for all vacuum brands. Call or use the repair check-in before visiting to save time at drop-off.
Shipping & Store Pickup
Shipping & Store Pickup
- Free shipping on U.S. orders of $75 or more. Vacuums, bags, filters, parts and accessories all count toward the same order total, including central vacuum power units and Alaska, Hawaii, Puerto Rico, territory and military addresses.
- Orders under $75: shipping is calculated at checkout from the packed weight and your address (USPS or UPS ground), before you pay.
- Most orders ship within 1 business day and arrive in 2–5 business days; some items ship from the manufacturer, and we contact you if timing changes. Free pickup in Avon, CT for eligible orders.
- Returns: within 30 days of delivery; vacuums only if factory sealed and unopened. Return policy · Shipping policy
U.S. shipping, or pick it up in Avon.
SEBO SOFTCASE CE12 Lightweight Bagged Upright Vacuum isn’t on our shelf right now. We order it from the supplier for you and will contact you if timing changes.
Need bags, filters, attachments or a replacement part for the SEBO SOFTCASE CE12 Lightweight Bagged Upright Vacuum? Send us the model label and the part number so we can confirm the correct match.

