Miele HX-HCT 20 Duoflex Hardfloor Care Tool
U.S. shipping, or pick it up in Avon.
Fit check: send us your model number or call (860) 678-0011 before ordering.
The HX-HCT 20 (material number 12523560) turns the Duoflex electrobrush you already own into a hard-floor head. Read full product description
Available to order Ships from our Avon shop or directly from the supplier.
Usually arrives 2–5 business days after you order.
- Free U.S. shipping on $75+
- 30 day returns on unopened, factory sealed vacuums (see policy for parts)
- Pay over time with Shop Pay Installments
Description
Description
The HX-HCT 20 (material number 12523560) turns the Duoflex electrobrush you already own into a hard-floor head. It is the soft woven nylon roller, sold as an insert only.
What Miele states
- Particularly gentle on hard floors.
- Picks up the tiniest dust particles.
- Reduced sound emissions.
- Can easily be fitted in place of the existing roller brush.
Fit
Compatible with Duoflex cordless stick vacuums, including the Duoflex HX1. For a Triflex, the part is the HX-HC.
Before it meets your floor
- Switch the vacuum off before changing rollers.
- Clear trapped grit from the head.
- Follow the flooring maker's limits on vacuum attachments.
Carpet side of the house
The carpet roller for the same head is the HX-CCT 20.
Which number do I match?
12523560. If your label is unreadable, send the vacuum model and a photo of the roller and head.
Owning tip
Treat the roller as a wear part: look at it after hair-heavy weeks, clean the head, and swap it back to the carpet roller when you move onto rugs. Keeping each roller in its own bag stops grit from traveling between surfaces.
Because it is a roller only, there is nothing to learn on the machine: the head, handle and battery all stay as they are.
- Need a delivery or pickup date? Call (860) 678-0011 before ordering.
- Orders of $75 or more ship free anywhere in the U.S. Under $75, shipping is a flat $7.95 in the contiguous U.S.
- Return eligibility varies by item; review the policy or call before ordering. Return details
Shipping, returns & purchase details
Available to order Ships from our Avon shop or directly from the supplier.
- Need a delivery or pickup date? Call (860) 678-0011 before ordering.
- Orders of $75 or more ship free anywhere in the U.S. Under $75, shipping is a flat $7.95 in the contiguous U.S.
- Most orders ship within 1 business day and arrive in 2–5 business days. Select items may ship directly from a manufacturer; we’ll contact you if timing changes.
- Return eligibility varies by item; review the policy or call before ordering. Return details
Pickup available at Avon Vacuums LLC
We’ll email you when your order is ready to pick up.
Why Buy From Avon Vacuums
Why Buy From Avon Vacuums
Family-owned in Avon, CT since 1972. Avon Vacuums is an authorized Miele & SEBO dealer with an in-house repair bench at 12 West Main Street.
- SEBO: eligible household machines get SEBO’s Warranty Bonus (10 years motor, 10 years non-wear parts, 7 years labor) when registered with Avon’s dealer code. SEBO vacuums bought from third-party marketplace sellers don’t qualify.
- Miele: Miele’s US limited warranty for the exact series applies, for example 3 years on Guard M1 and L1 canisters. Ask us for any model’s term before you order.
- After the sale: genuine bags, filters and parts, plus repair at our shop. Call (860) 678-0011.
Parts, Bags & Accessories
Parts, Bags & Accessories
We carry genuine OEM bags, filters and accessories for brands including Miele, SEBO and VacuMaid, plus clearly labeled aftermarket options such as Clean Obsessed. Match the model and part number before ordering, or call (860) 678-0011 for compatibility help.
Care & Maintenance
Care & Maintenance
Routine care can help extend a vacuum’s useful life. Replace bags before they're full, change filters according to the manufacturer schedule, and check the brushroll for tangled hair and debris monthly. We offer in-house service and repair for all vacuum brands. Call or use the repair check-in before visiting to save time at drop-off.
Shipping & Store Pickup
Shipping & Store Pickup
- Free shipping on U.S. orders of $75 or more. Vacuums, bags, filters, parts and accessories all count toward the same order total, including central vacuum power units and Alaska, Hawaii, Puerto Rico, territory and military addresses.
- Orders under $75: a flat $7.95 shipping charge in the contiguous U.S. (the lower 48 states and Washington, D.C.). Alaska, Hawaii, U.S. territories and military addresses pay the USPS or UPS ground rate shown at checkout.
- Most orders ship within 1 business day and arrive in 2–5 business days; some items ship from the manufacturer, and we contact you if timing changes. Free pickup in Avon, CT for eligible orders.
- Returns: within 30 days of delivery; vacuums only if factory sealed and unopened. Return policy · Shipping policy
U.S. shipping, or pick it up in Avon.
Check fit before ordering
Complete Your Setup
Related supplies and optional accessories. Check each item's model compatibility, pack contents, and care instructions before ordering.




