Miele Triflex HX2 Cat & Dog Cordless Stick Vacuum – Obsidian Black

Miele SKU: 11827010
Regular price $999.00

U.S. shipping, or pick it up in Avon.

Pickup and shipping options shown at checkout.

After you buy: in-house repair and annual tune-ups at our Avon, CT shop · Repair services

The Miele Triflex HX2 Cat & Dog adds a compact electric upholstery brush to the full-size powered floorhead. Read full product description

Key facts

Floor tools
MultiFloor XXL SEB 435 electric floorhead
Pet hair
HX-EC 20 compact electric brush included
Dirt collection
Bagless · Cordless
Handling
8 lb listed weight; three-position configuration


Available to order Ships from our Avon shop or directly from the supplier.

Call the shop, (860) 678-0011

Warranty follows the manufacturer’s current terms for this model.

Usually arrives 2–5 business days after you order (contiguous U.S.).

Description

The Miele Triflex HX2 Cat & Dog adds a compact electric upholstery brush to the full-size powered floorhead. That smaller head is useful on brush-safe furniture, car seats and carpeted stair treads where a floor-length wand is awkward.

At a glance

Miele material number 11827010
Listed assembled weight 8 lb (3.6 kg); attachment choice affects carrying weight
Dust container 0.5 L; bagless
Supplied filtration HEPA lifetime
Battery 25.2 V, 2,500 mAh removable lithium-ion; one supplied
Power controls Three-level slide control
Charging time Approximately 240 minutes (4 hours) per battery
Supplied floorhead MultiFloor XXL SEB 435 with BrilliantLight

Included tools and storage

  • PowerUnit, Comfort handle, suction wand, one battery and power supply.
  • MultiFloor XXL SEB 435 with BrilliantLight electrobrush.
  • Crevice nozzle, dusting brush and SPD 20 XXL upholstery nozzle.
  • HX-EC 20 Electro Compact handheld brush.
  • Wall mount.

How the three configurations work

With the PowerUnit low on the wand, the floorhead carries more of the motor unit’s weight. With it at the top, the lower assembly can reach farther under furniture. Remove the long wand for compact handheld work. The self-standing pause position is for the PowerUnit-at-bottom configuration on a level surface; it should not be used with the motor unit high on the wand.

Use the handle’s slide control to select the suction level. Reducing power can make the electrobrush easier to push on a rug. BrilliantLight illuminates the floor ahead of the nozzle.

Use the compact electric brush directly on the PowerUnit for suitable upholstery and stairs. Check the textile’s care instructions first; a rotating brush is not appropriate for every fabric.

Runtime and charging in context

Miele’s per-battery maxima are up to 60 minutes on low with the PowerUnit alone, 30 minutes on low with an electrical accessory, and 14 minutes on high with an electrical accessory. These are different test configurations. Floor resistance, power level, filter condition and battery age affect usable time.

The battery can be charged on or off the vacuum, using the supplied charger and suitable mount position. Use the charge indicator to plan the next session. A second battery is a separate accessory.

Emptying, filters and roller care

Run the ComfortClean filter-cleaning rotation before opening the bin, then empty before the MAX mark. For a deeper clean, remove the filters before washing the detached dust container with mild dish soap and water, and dry the container fully before reassembly. The fine-dust filter and prefilter must stay dry; do not rinse or scrub the fine-dust filter.

The replaceable fine-dust filter is HX-FSF-2. The manual calls for a thorough dry filter clean at least every three months and replacement of the fine-dust filter after approximately three years. “Lifetime” in the supplied exhaust-filter name does not remove this separate fine-filter maintenance. Switch off and detach a powered brush before removing hair from its roller or cleaning the head.

Warranty and service

Miele’s current U.S. limited warranty lists 2 years for this household model, subject to its terms. Keep the purchase receipt for a claim. Routine maintenance and normal wear are excluded; commercial use has separate terms.

Avon Vacuums can help identify genuine replacement supplies and arrange service. Contact us or call (860) 678-0011.

Shipping, returns & purchase details

Available to order Ships from our Avon shop or directly from the supplier.

  • Need a delivery or pickup date? Call (860) 678-0011 before ordering.
  • Free shipping to any U.S. address.
  • Most orders ship within 1 business day and arrive in 2–5 business days. Select items may ship directly from a manufacturer; we’ll contact you if timing changes.
  • 30-day returns on factory-sealed, unused vacuums; buyer pays return shipping. Return details

Pickup available at Avon Vacuums LLC

We’ll email you when your order is ready to pick up.

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Expert Help Before & After Purchase

Why Buy From Avon Vacuums

Family-owned in Avon, CT since 1972. Avon Vacuums is an authorized Miele & SEBO dealer with an in-house repair bench at 12 West Main Street.

  • SEBO: eligible household machines get SEBO’s Warranty Bonus (10 years motor, 10 years non-wear parts, 7 years labor) when registered with Avon’s dealer code. SEBO vacuums bought from third-party marketplace sellers don’t qualify.
  • Miele: Miele’s US limited warranty for the exact series applies, for example 3 years on Guard M1 and L1 canisters. Ask us for any model’s term before you order.
  • After the sale: genuine bags, filters and parts, plus repair at our shop. Call (860) 678-0011.

Parts, Bags & Accessories

We carry genuine OEM bags, filters and accessories for brands including Miele, SEBO and VacuMaid, plus clearly labeled aftermarket options such as Clean Obsessed. Match the model and part number before ordering, or call (860) 678-0011 for compatibility help.

Care & Maintenance

Routine care can help extend a vacuum’s useful life. Replace bags before they're full, change filters according to the manufacturer schedule, and check the brushroll for tangled hair and debris monthly. We offer in-house service and repair for eligible machines. Call or use the repair check-in before visiting so we can confirm repair eligibility and the current drop-off process. Ask about any diagnostic charge before leaving the machine.

Shipping & Store Pickup

  • Free shipping on U.S. orders of $75 or more. Vacuums, bags, filters, parts and accessories all count toward the same order total, including central vacuum power units and Alaska, Hawaii, Puerto Rico, territory and military addresses.
  • Orders under $75: shipping is calculated at checkout from the packed weight and your address (USPS or UPS ground), before you pay.
  • Most orders ship within 1 business day and arrive in 2–5 business days; some items ship from the manufacturer, and we contact you if timing changes. Free pickup in Avon, CT for eligible orders.
  • Returns: within 30 days of delivery; vacuums only if factory sealed and unopened. Return policy · Shipping policy

Check fit before ordering

Complete Your Setup

Related supplies and optional accessories. Check each item's model compatibility, pack contents, and care instructions before ordering.

Bags, Filters & Maintenance

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